On this page Service Scope Warranty & Support Payment Terms Client Responsibilities Cancellation & Rescheduling Limitation of Liability Confidentiality & Data Privacy Force Majeure Changes to These Terms Governing Law Contact Us Last updated: August 2026 Terms of Service & Operational Policies North Technology recognizes that safety, quality service, and productivity are fundamental to our work. All work performed by North Technology team members adheres to strict professional standards, customer confidentiality, and equipment safety guidelines. 1Service Scope All hardware, CCTV, and software installation services are provided as specified in the agreed quotation or service contract. 2Warranty & Support Hardware devices (cameras, NVRs, routers, PC parts) carry manufacturer warranties. Service labor warranties are provided as per project agreements. 3Payment Terms Payment schedules, deposits, and final balances are set out in the project quotation. Unless otherwise agreed in writing, outstanding balances are due upon completion of installation and before final handover of system access. 4Client Responsibilities Clients are responsible for providing safe, timely access to the installation site, accurate site information, and stable power and network infrastructure where required for the system to function as specified. 5Cancellation & Rescheduling Installation visits may be rescheduled with reasonable advance notice. Cancellations made after equipment has been procured for a project may be subject to a restocking or handling charge. 6Limitation of Liability North Technology is not liable for losses arising from misuse of installed systems, third-party network outages, or events outside our direct control, beyond the remedies set out in the applicable warranty. 7Confidentiality & Data Privacy Any footage, credentials, or business information encountered while performing installation or support work is treated as confidential and is not shared with third parties without the client's consent. 8Force Majeure North Technology is not responsible for delays caused by circumstances beyond reasonable control, including natural disasters, power or supply-chain disruptions, or government restrictions. 9Changes to These Terms These terms may be updated from time to time to reflect changes in our services or policies. Continued use of our services after an update constitutes acceptance of the revised terms. 10Governing Law These terms are governed by the laws of Nepal, and any disputes will be subject to the jurisdiction of the courts of Nepal. 11Contact Us Questions about these terms can be Contact us